Frequently Asked Questions
Everything you need to know about our luxury collections and services.
How can I ensure the authenticity of my Yves Salomon product?
Every authentic Yves Salomon piece is accompanied by a certificate of authenticity and features a unique serial number located on the interior label.
What is your ethical sourcing policy for fur and leather?
We are committed to responsible sourcing. We strictly adhere to international regulations and only work with certified suppliers who meet the highest standards of animal welfare and environmental sustainability.
What are your shipping options and delivery times?
We offer complimentary express shipping on all orders. Delivery typically takes 2-4 business days for Europe and 3-7 business days for international destinations.
How do I return or exchange an item?
You may return your items within 14 days of receipt. Products must be in their original condition with all tags attached. Please use the pre-paid return label included in your package.
Do you offer professional cleaning and storage services?
Yes, we provide specialized maintenance and seasonal storage services to preserve the quality and longevity of your fur and shearling garments.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and wire transfers for high-value transactions.